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Feradynoraq

Event Investment Planning

Privacy Policy

Your privacy matters to us. This policy explains how Feradynoraq collects, uses, and protects your personal information when you use our event investment planning platform.

Last Updated: January 15, 2025 | This privacy policy complies with Canadian privacy legislation including PIPEDA (Personal Information Protection and Electronic Documents Act) and applicable provincial privacy laws.

Information We Collect

Feradynoraq collects various types of information to provide you with our event investment planning services. We believe in transparency about what data we gather and why we need it.

Personal Information You Provide

  • Full name and contact details
  • Email address and phone number
  • Mailing address and postal code
  • Financial goals and investment preferences
  • Event planning requirements
  • Communication preferences

Automatically Collected Information

When you visit our website or use our services, we automatically collect certain technical information to improve your experience and ensure our platform functions properly.

  • Device Information: Browser type, operating system, screen resolution, and device identifiers
  • Usage Data: Pages visited, time spent on our platform, click patterns, and feature usage
  • Location Data: General geographic location based on IP address for service customization
  • Performance Metrics: Load times, error reports, and system performance data

How We Use Your Information

Your personal information helps us deliver personalized event investment planning services. We use this data responsibly and only for legitimate business purposes that benefit your experience with Feradynoraq.

Service Delivery

Creating customized investment plans for your events, processing transactions, and providing ongoing support for your financial goals.

Communication

Sending important updates about your account, responding to inquiries, and sharing relevant educational content about event investment strategies.

Platform Improvement

Analyzing usage patterns to enhance our services, developing new features, and optimizing user experience based on feedback.

Legal Compliance

Meeting regulatory requirements, preventing fraud, ensuring platform security, and fulfilling our obligations under Canadian law.

Information Sharing and Disclosure

Feradynoraq takes a conservative approach to sharing your personal information. We only disclose your data when necessary to provide our services or when required by law.

Service Providers and Partners

We work with trusted third-party service providers who help us operate our platform. These companies are contractually bound to protect your information and use it only for the specific services they provide to us.

  • Payment Processors: Secure handling of financial transactions and payment verification
  • Cloud Storage Providers: Secure data storage and backup services with encryption
  • Analytics Services: Anonymized usage data to improve platform performance
  • Customer Support Tools: Managing support tickets and communication history

Legal Disclosures

We may disclose your personal information when required by Canadian law, court orders, or government requests. We also reserve the right to share information to protect our rights, prevent fraud, or ensure user safety.

We never sell, rent, or trade your personal information to third parties for marketing purposes. Your data remains under our protection and control.

Your Privacy Rights

Under Canadian privacy law, you have several important rights regarding your personal information. We're committed to helping you exercise these rights easily and effectively.

Access Rights

Request a copy of all personal information we have about you, including how it's being used.

Correction Rights

Update or correct any inaccurate personal information in your account or our records.

Deletion Rights

Request deletion of your personal information, subject to legal retention requirements.

Portability Rights

Receive your personal data in a structured, machine-readable format for transfer.

Exercising Your Rights

To exercise any of these rights, follow these steps:

  1. Send an email to info@Feradynoraq.com with "Privacy Request" in the subject line, clearly stating which right you want to exercise.

  2. Provide sufficient information to verify your identity, including your full name and the email address associated with your account.

  3. We'll respond within 30 days to acknowledge your request and provide a timeline for completion.

  4. Most requests are completed within 45 days, though complex requests may take up to 90 days with regular updates.

Data Security and Protection

Protecting your personal information is a top priority at Feradynoraq. We implement multiple layers of security to safeguard your data against unauthorized access, alteration, or disclosure.

Encryption Standards

All data transmitted to and from our platform uses industry-standard TLS encryption. Sensitive information is encrypted at rest using AES-256 encryption algorithms.

Access Controls

Strict role-based access controls ensure only authorized personnel can access your information, with all access logged and monitored for suspicious activity.

Regular Security Audits

Independent security assessments and penetration testing help us identify and address potential vulnerabilities before they can be exploited.

Incident Response

Comprehensive incident response procedures ensure rapid containment and notification in the unlikely event of a security breach.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and meet legal obligations. Different types of data have different retention periods based on their purpose and legal requirements.

Retention Periods

  • Account Information: Retained for the duration of your account plus 7 years for financial record keeping requirements
  • Transaction Records: Kept for 7 years as required by Canadian financial regulations
  • Communication Records: Retained for 3 years to provide ongoing support and resolve disputes
  • Marketing Preferences: Maintained until you opt out or request deletion
  • Website Analytics: Aggregated data retained indefinitely, individual user data deleted after 2 years

Secure Deletion Process

When retention periods expire or you request deletion, we permanently remove your personal information from our active systems. Backup copies are securely overwritten during our regular backup rotation cycles, typically within 90 days.

International Data Transfers

While Feradynoraq primarily operates within Canada, some of our service providers may process your information outside of Canada. When this occurs, we ensure adequate protection through appropriate safeguards.

Any international transfers are conducted in compliance with PIPEDA requirements, including the use of standard contractual clauses, adequacy decisions, or other approved transfer mechanisms to ensure your data receives equivalent protection regardless of location.

You have the right to request information about any international transfers of your personal data and the safeguards in place to protect it.

Children's Privacy

Feradynoraq's services are designed for adults who are planning and investing in events. We do not knowingly collect personal information from individuals under the age of 18 without parental consent.

If we discover that we have collected personal information from a child under 18 without verification of parental consent, we will delete that information immediately. Parents or guardians who believe their child has provided us with personal information should contact us at info@Feradynoraq.com.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze website performance.

Types of Cookies We Use

  • Essential Cookies: Required for basic website functionality, including security and account access
  • Performance Cookies: Help us understand how visitors interact with our website to improve user experience
  • Functional Cookies: Remember your preferences and settings to personalize your experience
  • Analytics Cookies: Provide insights into website usage patterns and popular content

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our platform.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we'll notify you through email or prominent notices on our platform.

We encourage you to review this policy regularly to stay informed about how we protect your privacy. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.

Privacy Questions or Concerns?

Contact our Privacy Officer:

Email: info@Feradynoraq.com

Phone: +1 250 562 1773

Mail: 693 Rue Saint-Alphonse N, Thetford Mines, QC G6G 3X3, Canada

This Privacy Policy is effective as of January 15, 2025